Full-lifecycle service for critical power infrastructure
About Numeric Service
One accountable service partner, across the entire UPS lifecycleUptime depends on more than hardware. Numeric's service organisation brings together certified field engineers, defined response commitments, and a national support infrastructure - operating as a single point of accountability for your power protection environment.
2M+
Pan-India Installations
24x7
Dedicated Support
40+
Years of Expertise
250+
Widest Service Network
92%
Issues addressed within 60 mins
Installation & Commissioning
Every Numeric installation is completed against a defined commissioning checklist — covering site readiness, input supply, product integrity, battery condition, and load verification — before formal handover to the customer.
Packing list verified, no transit damage
Cross-ventilation in UPS room confirmed adequate
Site confirmed free from water ingress, fire risk, and direct sunlight
Cables and breakers verified against specifications
Power on/off procedure demonstrated to customer
Annual Maintenance Contracts (AMC)
Structured maintenance coverage with defined response SLAs, scheduled preventive visits, and priority access to Numeric field engineers - keeping lifecycle costs predictable and equipment performance consistent.
Defined response SLAs
Scheduled preventive maintenance visits
Priority engineer dispatch
Battery health monitoring
Extended equipment operating life
Warranty Services
Factory warranty coverage from day one Numeric warranty coverage includes spare parts replacement, preventive maintenance, and breakdown support - active from the date of installation. Register your UPS to activate on-site support availability, including at remote and distributed locations.
Warranty Registration
Preventive maintenance is a necessary precaution to avoid unplanned downtime. With Numeric's warranty offering, be assured of preventive as well as breakdown maintenance right from the date of installation. Register your UPS device to safeguard it against unexpected repairs and ensure all repair costs are covered during this period.
Extend coverage beyond the factory warranty period
Extended warranty programmes continue full service coverage past the original warranty term - including 24×7 technical support, battery health assessments, spares and consumables, and certified engineer visits. Designed to protect equipment availability and control unplanned maintenance expenditure across the full operating lifecycle.